- What data do we collect?
- How do we collect it?
- How do we use it?
- How do we store your data?
- Linking to external websites
- What are your data protection rights?
- How to contact us
What data do we collect?
We collect several types of information for our business operations, including:
- Information users provide to us directly: When users create a user account, they provide us with information such as their name, contact information and employer.
- Usage details, IP address and cookies: When users login to our services, navigate through them and use Clearview’s search functionality, we may automatically collect certain information about usage activity. This may include the user’s IP address, browser information, location data, search history within our services, and login history.
- Publicly available images: Clearview uses proprietary methods to collect publicly available images from various sources on the Internet.
- Information provided to facilitate the exercise of their data rights or copyright requests: in order to process requests for data transparency and copyright takedown we collect:
- email addresses
- contact information (for copyright requests)
- a headshot photo (for opt-out, deletion and access requests)
- an image of the requester’s government-issued (for access requests)
Why do we collect data and how do we use it?
Clearview collects the name, contact information and employer of our users so that we can:
- Provide a user login ID and password
- Verify that users are law enforcement and security professionals
- Provide customer service support
Clearview collects the usage details, IP address and cookies of our users so that we can:
- Audit user activity to ensure usage complies with the Clearview User Code of Conduct
- Facilitate the cybersecurity of our services and user accounts
- Enhance user experience
Clearview collects publicly available images and shares them, along with the source of the image, in a searchable format with our users, who are all law enforcement, security and anti-human trafficking professionals in the United States. This enables users to:
- Facilitate law enforcement investigations of crimes
- Investigate and prevent fraud and identity theft
Clearview does not compile, analyze, combine with other data, or otherwise process the images we collect in order to link them to real persons on behalf of users.
Clearview collects information, including photos, about persons submitting data transparency requests to facilitate those requests. After the processing is complete, this data is de-identified or deleted. Clearview shares information submitted by persons who submit privacy requests via our privacy request forms with Typeform temporarily until requests are processed and the personal information is deleted.
Clearview shares the contact information of our users with a provider of customer relationship management software, in order to more effectively provide users with customer service. We do not share any other user information with any other third parties, except as required by law.
Clearview is required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
How do we store personal data?
Clearview securely stores data on our proprietary cloud storage infrastructure. We use a variety of security technologies and procedures to help protect all of the personal information that we process, whether from users or from the Internet, against unauthorized access, use or disclosure. We secure all personal information that we store on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. All personal information is protected using appropriate physical, technical and organizational measures.
Clearview will keep personally identifiable identification and other data generated by our users while you remain a user of our service. Once a user has requested to terminate his or her account and cease using our service, we will delete all user data by purging it from our storage infrastructure and our customer relationship management system.
For further information, visit allaboutcookies.org
Linking to external websites
What are your data protection rights?
Clearview AI would like to make sure you are fully aware of all your data protection rights. Users and members of the public are entitled to the following:
The right to access - You have the right to request that Clearview AI provides you with copies of your personal data.
The right to rectification - You have the right to request that Clearview AI correct any information that you believe is inaccurate. You also have the right to request Clearview AI complete information you believe is incomplete.
The right to erasure - You have the right to request that we erase your personal data under certain conditions.
The right to object to processing - You have the right to object to Clearview AI’s processing of your personal data under certain conditions.
The right to data portability - You have the right to request that Clearview AI transfer the data that we have collected to you or to another organization at your consent.
Requests to exercise data protection rights can be submitted here to [email protected]. (see below for further instructions)
These rights are subject to limitations that vary by jurisdiction. We will honor such requests, withdrawal or objection as required under applicable data protection rules but these rights are not absolute: they do not always apply and exemptions may be engaged. Clearview does require that persons requesting the sharing or deletion of their personal data provide us with information to verify their identity and to facilitate the processing of data requests. While most of this information is deleted after the completion of the request, Clearview is required to retain some of this information to maintain a record of data rights requests. If we do not comply with your request, we will explain why.
Legal basis for processing
We are not allowed to process personal data if we do not have a valid legal ground. Therefore, we will only process personal data if:
- the processing is necessary to perform our contractual obligations towards users or to take pre-contractual steps at user request, such as authenticating your log on to our services
- the processing is necessary to comply with our legal or regulatory obligations, such as tax reporting or regulatory requirements;
- the processing is necessary for the legitimate interests of Clearview, and does not unduly affect your interests or fundamental rights and freedoms;
- in some cases, and as may be requested from you from time to time, we have obtained prior consent.
When we process any special categories of data, we will do so only when:
- the data has been manifestly made public;
- the processing is necessary for the establishment, exercise or defense of a legal claim;
- the processing is necessary for reasons of substantial public interest; or
- The persons affected have given explicit consent to us to process that information (where legally permissible).
Residents of the European Economic Area or of Switzerland who wish to submit a complaint or seek resolution of a dispute related to Clearview AI’s processing of personal data may seek appropriate recourse free of charge by contacting the appropriate Data Protection Authority (DPA) in their respective country.
The personally identifiable information we receive in the computers and systems of our offices in the United States is processed by us in the United States, where laws regarding data protection may be less stringent than the laws in your country. When personal data is transferred outside the EEA, we will put in place suitable safeguards to ensure that such transfer is carried out in compliance with applicable data protection rules. Clearview deeply values user privacy and data security controls; our cybersecurity infrastructure includes technical and policy controls that are consistent with the requirements of General Data Protection Regulation.
It is Clearview's policy to comply with notices of copyright infringement pursuant to the Digital Millenium Copyright Act. Persons who seek to file a DMCA takedown notice can do so by clicking here.
Updates to this Policy