Clearview AI, Inc. Privacy Policy

This privacy policy explains what kind of information Clearview collects for our online services and how we use that data.

Topics:

What data do we collect?

We collect several types of information for our business operations, including:

Why do we collect data and how do we use it?

Clearview collects the name, contact information and employer of our users so that we can:

Clearview collects the usage details, IP address and cookies of our users so that we can:

Clearview collects publicly available images and shares them, along with the source of the image, in a searchable format with our users, who are all law enforcement, security and anti-human trafficking professionals in the United States. This enables users to:

Clearview does not compile, analyze, combine with other data, or otherwise process the images we collect in order to link them to real persons on behalf of users.

Clearview collects information, including photos, about persons submitting data transparency requests to facilitate those requests. After the processing is complete, this data is de-identified or deleted. Clearview shares information submitted by persons who submit privacy requests via our privacy request forms with Typeform temporarily until requests are processed and the personal information is deleted.

Clearview shares the contact information of our users with a provider of customer relationship management software, in order to more effectively provide users with customer service. We do not share any other user information with any other third parties, except as required by law.

Clearview is required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

How do we store personal data?

Clearview securely stores data on our proprietary cloud storage infrastructure. We use a variety of security technologies and procedures to help protect all of the personal information that we process, whether from users or from the Internet, against unauthorized access, use or disclosure. We secure all personal information that we store on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. All personal information is protected using appropriate physical, technical and organizational measures.

Clearview will keep personally identifiable identification and other data generated by our users while you remain a user of our service. Once a user has requested to terminate his or her account and cease using our service, we will delete all user data by purging it from our storage infrastructure and our customer relationship management system.

What are cookies and how do we use cookies?

Cookies are text files placed on your computer to collect standard Internet log information. When you visit our website, Clearview uses cookies to keep you signed in to our website across browsing sessions, if you choose to activate that feature.

For further information, visit allaboutcookies.org

Linking to external websites

Our service provides links to other websites. We do not control, and are not responsible for, the content or practices of these other websites. Our provision of such links does not constitute our endorsement of these other websites, their content, their owners, or their practices. This Privacy Policy does not apply to these other websites, which are subject to any privacy and other policies they may have.

What are your data protection rights?

Clearview AI would like to make sure you are fully aware of all your data protection rights. Users and members of the public are entitled to the following:

The right to access - You have the right to request that Clearview AI provides you with copies of your personal data.

The right to rectification - You have the right to request that Clearview AI correct any information that you believe is inaccurate. You also have the right to request Clearview AI complete information you believe is incomplete.

The right to erasure - You have the right to request that we erase your personal data under certain conditions.

The right to object to processing - You have the right to object to Clearview AI’s processing of your personal data under certain conditions.

The right to data portability - You have the right to request that Clearview AI transfer the data that we have collected to you or to another organization at your consent.

Requests to exercise data protection rights can be submitted here to [email protected]. (see below for further instructions)

These rights are subject to limitations that vary by jurisdiction. We will honor such requests, withdrawal or objection as required under applicable data protection rules but these rights are not absolute: they do not always apply and exemptions may be engaged. Clearview does require that persons requesting the sharing or deletion of their personal data provide us with information to verify their identity and to facilitate the processing of data requests. While most of this information is deleted after the completion of the request, Clearview is required to retain some of this information to maintain a record of data rights requests. If we do not comply with your request, we will explain why.

Legal basis for processing

We are not allowed to process personal data if we do not have a valid legal ground. Therefore, we will only process personal data if:

When we process any special categories of data, we will do so only when:

Independent Recourse

Residents of the European Economic Area or of Switzerland who wish to submit a complaint or seek resolution of a dispute related to Clearview AI’s processing of personal data may seek appropriate recourse free of charge by contacting the appropriate Data Protection Authority (DPA) in their respective country.

International Transfers

The personally identifiable information we receive in the computers and systems of our offices in the United States is processed by us in the United States, where laws regarding data protection may be less stringent than the laws in your country. When personal data is transferred outside the EEA, we will put in place suitable safeguards to ensure that such transfer is carried out in compliance with applicable data protection rules. Clearview deeply values user privacy and data security controls; our cybersecurity infrastructure includes technical and policy controls that are consistent with the requirements of General Data Protection Regulation.

Copyright Protections

It is Clearview's policy to comply with notices of copyright infringement pursuant to the Digital Millenium Copyright Act. Persons who seek to file a DMCA takedown notice can do so by clicking here.

Updates to this Policy

Clearview AI regularly reviews our privacy policy and places any updates on this web page. This policy was last updated on January 29, 2020.

Contact information

If you would like to ask a question about our privacy policy or exercise your data privacy rights please contact us at: [email protected]. This address will connect you to our Data Protection Officer. Please submit name, a headshot and, if you are requesting data access, a photo of a government-issued ID to facilitate the processing of your request. Privacy requests can also be submitted via webform by clicking on this link.